Shipping policy

✨ Shipping Policy

The Castle Diaries

We are so excited to send a little magic your way! ✨

Orders are processed within 1–3 business days after purchase.

Orders placed on weekends or holidays will be processed on the next business day.

During high-demand periods, processing times may be slightly longer.

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays or customs processing.

Once your order ships, you will receive a tracking number via email so you can follow your package's journey.

The Castle Diaries is not responsible for delays caused by shipping carriers.

If your package appears lost, please contact us and we will do our best to help locate it.

Please ensure your shipping address is correct at checkout. We cannot be responsible for orders delivered to incorrectly entered addresses.